Privacy Policy
Last Updated: February 25, 2026
At The Floratory, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
When you visit our website or place an order, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Wedding date
Order details
Payment information (processed securely by third-party providers)
We may also collect limited technical data such as IP address and browsing behavior through cookies.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order confirmations and updates
Provide customer support
Improve our website and services
Send marketing emails (only if you opt in)
We do not sell, rent, or trade your personal information.
3. Payment Processing
Payments are processed through secure third-party payment processors. We do not store full credit card information on our servers.
4. Cookies & Tracking
Our website uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us:
Remember your preferences and login information
Track site performance and visitor behavior
Ensure smooth checkout and cart functionality
Analyze marketing and site effectiveness
Third-party services, such as Google Analytics, may also place cookies to help us understand how visitors interact with our site.
You can choose to disable cookies in your browser settings, but some features, including shopping and account functionality, may not work properly without them.
5. Email Marketing
If you subscribe to our email list, you may receive promotional or informational emails. You may unsubscribe at any time using the link provided in the email.
6. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no online transmission can be guaranteed 100% secure.
7. Third-Party Services
We may share necessary information with trusted service providers such as:
Payment processors
Shipping or delivery partners
Email marketing platforms
These providers are only given the information required to perform their services.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request corrections
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, please contact us at the email below.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
The Floratory
(309) 367-4040